Before you synchronize, we recommend making a copy of your Outlook Contact & Calendar folders. These copied folders can be used to recover lost or duplicated data:

Outlook 2010 & 2013

1. In Outlook click on File>Info>Account Settings. Click the Account Settings dropdown that appears.
2. Select the Data Files Tab and Click on the .PST file you wish to back up.
3. Select the Open File icon located above the listed PST file.
4. Minimize the window that displays containing the PST file.
5. Close the "Account Settings" window.
6. Completely close the Outlook application. (Note: It may take up to a minute for the program to close completely).
7. It is now safe to copy the PST File to a Backup Location of your choosing.
8. Now right click on each of the files and select "Copy". (There maybe a delay depending on the size of the file before you can Paste file to your selected backup location)
9. Browse to the Backup Location that you have selected to store the backup and then Right Clink & Paste the file.

Outloook 2007

1. In Outlook click on File>Data File Management.
2. Select the PST file you want and click Open Folder.
3. Minimize the window that displays containing the PST file. Completely close the Outlook application.
4. Return to the Window with the PST file. It is now safe to copy the PST File and paste it to a safe location you keep your backup files.

Outloook 2003

1. In Outlook click on File>Data File Management.
2. Select the PST file you want (In many cases there will only be 1 file.) and click Open Folder.
3. Minimize the window that displays containing the PST file. Completely close the Outlook application.
4. Return to the Window with the PST file. It is now safe to copy the PST File and paste it to a safe location you keep your backup files.